EVNOC
EVNOC
Project duration:
2 Weeks
Role & Responsibility:
Service Designer
Project type:
EV Adoption
Context
Electrifying all energy consumption is the main driver to achieve. Net Zero objectives governments have set. Still, In Italy, there are currently perceived hurdles. Electric cars cannot reach far distances without recharging, and there are few charging points. This represents for users one of the main obstacles to adoption, referred to as "range anxiety".
My colleague and I are currently conducting research in order to gather all relevant data supporting our idea to promote the adoption of electric vehicles in Italy. Our ultimate goal is to identify information and shape ideas that align with Tangity methodology, with the aim of discovering opportunities to create a core service offering in the EV market.
Directors
They aim to employ their service design methodology in this workshop and encourage us to think outside the box within the provided context scope. This approach is intended to help us discover innovative solutions for EV services.
Antonio Grillo, Emmanuela Cozzi
Mentors
They assist and guide us through each step of their methodology, enabling us to effectively utilize all the tools to clarify the problem and the purpose of our idea aimed at solving it.
Heidi Gargareta, Jinlong Yu
Workshop Steps
During the two-week process, the workshop helped us align our ideas and communicate effectively. This methodology was very useful in finding the right conclusion and a suitable way to deliver the final services as the outcome of the project.
Research
“How might we increase trust in EV technology for Italians to increase adoption of EV?”
Our challenge
3 Problem areas we focused
Service offerings
User scenario
Check out! our EVNOC animation! It showcases how our service works clearly and optimistically. The animation highlights how easy it is to use our application to find affordable EV prices, consult with professionals, and maintain EV cars with our strong partnerships all in one place.
CONCEPT
EVNOC is an end to end service platform to match users to the most affordable and sustainable EV cars according to their personal needs,
For environmentally conscious Italian citizens,
to make EV cars easily accessible,
Because switching to EV cars is expensive and mentally overwhelming.
Prototype
We have followed the mentioned process and identified the main problem related to low electric vehicle usage in Italy. To address this issue, we have developed the EVNOC application. However, we have concerns about the low usage of the retrofitting service. Therefore, we are considering removing this function from EVNOC while keeping other services active.
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